Privacy policy

At xwallx.com, we value your privacy and are committed to protecting your personal data. By shopping with us, you agree to the collection, use, and processing of your information as outlined below.

Personal Data We Collect

We collect the following data:

  • From You: Name, address, phone number, email, and payment details.
  • Automatically: IP address, browser type, device information, and cookies.
  • From Third Parties: Information from social media platforms like Facebook for marketing purposes.

Why We Collect Your Data

Your data helps us:

  • Fulfill orders (shipping, billing, and communication).
  • Provide personalized customer experiences.
  • Conduct marketing, including targeted advertising.
  • Improve and analyze our services.
  • Comply with legal obligations.

Cookies

We use cookies to optimize your browsing experience, track behavior, and display relevant ads. You can manage cookie preferences in your browser settings. Note that disabling cookies may affect functionality.

Your Rights

As a data subject, you have the right to:

  • Access, update, or delete your personal data.
  • Object to data processing, including direct marketing.
  • Withdraw consent at any time.
  • File a complaint with your local data protection authority.

Data Retention

We retain personal data only as long as necessary to fulfill our obligations or as required by law. For newsletters or marketing, data is deleted upon unsubscription.

How We Protect Your Data

We implement secure IT systems and safety measures to prevent unauthorized access, loss, or misuse of your data. Personal data is processed only by authorized staff.

Sharing Your Data

We may share your information with:

  • Service Providers: For order processing and delivery.
  • Third Parties: For targeted advertising and analytics (e.g., Shopify, Google Analytics).
  • Legal Authorities: To comply with applicable laws.

If data is processed outside the EU/EEA, we ensure compliance with GDPR standards using safeguards like the EU Commission’s standard contractual clauses.

Safe Payments

We offer secure payment options through trusted providers like PAYTR or GARANTI B.B.V.A , ensuring your payment details are handled securely via SSL-certified platforms.

Updates to This Policy

We may update this policy to reflect changes in data processing practices. Updates will be posted on our website.

Contact Us

For questions or concerns about your privacy, reach out to us at:
📧 Email: info@xwallx.com